GENERAL

1.1. TAAL+ INTEGRATED HEALTH CENTRE (IHC) COMMUNITY PHARMACY (CP), a company incorporated under the laws of India, having its registered address at 401, 3rd Floor, Ganga Prestige Arcade, 612M, Nana Peth, Opp. Ghodepeer Bus Stop, Pune – 411002. (“TAAL+”, “TAAL”, “we”, “us” or “our”), manages and operates taalhealthcare.com under the brand name TAAL+ (collectively referred to as the “Website”) where you can place orders to purchase the Products and/or Services offered by us listed/available on the Website (“User” or “Users” or “you”).

1.2. This disclaimer (“Disclaimer”), shall be read together with the Terms and Conditions [accessible at https://taalhealthcare.com/terms-and-use/] regards with all Products and/ or services purchased on the Website.

1.3. By agreeing to use the Website and/ or purchasing a Products and/or Services on the Website, you agree to be bound by the terms of this Policy without modification. We encourage you to read and understand the terms of this Policy every time you visit the Website If you do not agree to the terms contained in this Policy, you are advised not to use, access or transact on the Website

1.4. The Company DOES NOT solicit confidential details like your OTP/CVV/PIN/Card Number either through Calls/SMS/WhatsApp/Surveys/mail/Link or any other means. Please report such suspicious activities to taalcommunitypharmacy@gmail.com. 

1.5. Grievance Redressal cell working window on Monday to Friday (10:00 a.m. to 6:00 p.m.). 26th January, 15th August, 2nd October, and major festivals in India will be considered as non-business days.

1.6. Product/ Services Representation – Product/ Services images, descriptions, and specifications on the website are provided for informational purposes. While we make every effort to accurately represent our products/ Services, variations may occur, and we do not guarantee that your monitor’s display will accurately reflect the actual product colours. 

1.7. Information Accuracy – TAAL+ strives to provide accurate and up-to-date information on its website. However, we do not warrant the completeness, accuracy, or reliability of any information displayed. The content is provided for general information purposes only and should not be relied upon for making healthcare, business, legal decisions. 

1.8. Third-Party Links – The website may contain links to third-party websites. These links are provided for your convenience, and TAAL+ does not endorse or control the content of these external websites. We are not responsible for the content, privacy policies, or practices of third-party sites.

1.9. Limitation of Liability – TAAL+ will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the website. This includes, but is not limited to, any errors or omissions in the content, loss of data, loss of profits, or any other loss or damage. 

1.10. Security – While we take reasonable measures to protect the security of the website, we cannot guarantee that it is completely secure from unauthorized access, disclosure, alteration, or destruction.

1.11. Changes to Disclaimer Policy – The Company will review the policy and modify/amend the policy, in line with regulatory guidelines and other applicable laws, to suit the business at any time without prior notice. We encourage you to review this policy periodically for any changes. 

1.12. The Company relies on its retail and payment partners. Thus, in rare cases, you might see a delay in resolution, due to reasons beyond our control, once we pass the investigation to them. However, please be rest assured that we will try our best not to exceed resolution timelines.

1.13. Any grievances related to non-returnable products will be adhered to as per the return policy of the Company.

1.14. Grievances, where customers have shared their details to unauthorised people leading to financial leaks, are not covered by the policy (Scam webpages, Numbers, Callers, etc.).

CUSTOMER SUPPORT

You may direct any queries or concerns relating to the disclaimer policy to our customer support team who can be contacted at the below mentioned details:

Contact Details:

E-mail id – taalcommunitypharmacy@gmail.com

Contact No – 703092060